1. Disconnect one social account
- Log in to PostCherry at app.postcherry.com.
- In the channel list on the left, open the menu (⋯) of the account you want to remove.
- Choose Delete and confirm.
Its access tokens are deleted right away, and we ask the network to revoke PostCherry's access where the network allows it. Other data received from that network is deleted within 7 days.
2. Delete your whole account and all data
- Send an email to hello@postcherry.com from the email address of your PostCherry account.
- Use the subject "Delete my data".
- We confirm by email and delete your account, connected accounts, tokens, posts, media and statistics within 7 days. Invoices are kept only as long as tax law requires.
3. Remove PostCherry from the network's side
You can also remove PostCherry's access directly in each network's settings:
- Facebook: Settings & privacy → Settings → Business integrations (or Apps and websites) → remove PostCherry. You can also choose "Send request" to ask us to delete your data. We receive Meta's request and delete the related data automatically.
- Instagram: Settings → Website permissions → Apps and websites → remove PostCherry.
- Threads: Settings → Account → Website permissions → remove PostCherry.
- TikTok: Settings and privacy → Security → Apps and services permissions → remove PostCherry.
- Google / YouTube: open Google account permissions → PostCherry → Remove access.
- LinkedIn: Settings → Data privacy → Permitted services → remove PostCherry.
- X: Settings → Security and account access → Apps and sessions → Connected apps → PostCherry → Revoke.
4. Good to know
- Deleting PostCherry data does not delete posts that were already published on a social network. Delete those on the network itself.
- Questions? Email hello@postcherry.com. See our Privacy Policy for full details.